Health Checks

Before investing in training, re-structuring or introducing new systems or processes, we will always advise a diagnosis of your current and target position. We have conducted many health-checks on a variety of businesses to ensure that the proposed solutions focus on the real problem or opportunity.

These health-checks will vary in depth and detail but always focus on identifying your strengths and weaknesses and always include our proposals for required actions and follow-up. Mystery Shopping exercises can also provide a real-world analysis of your customers’ service level and brand experiences.

Talk to us to establish the right subject matter and delivery methods to meet your needs.