- Sales & Aftersales
Sales
- Advance Selling Skills
- Negotiation Skills
- Persuasion Skills
- Prospecting
- Used Equipment Sales
- Demonstration Skills
- Essential Selling Skills
- Prospecting
- Sales Induction
- Selling Contracts
- Telephone Skills
- Time & Territory Management
- Managing In a Downturn
- Sales Management
Aftersales
- Growing Your Aftermarket
- Product Training
- Workshop Management
- Inventory Management
- Parts Commercial Knowledge
- Parts Management
- Parts Marketing
- Parts Retailing & Merchandising
- Parts Selling
- Selling Contracts
- Aftersales Management
- Customer Care
- Diagnostics
- Growth
- Service Commercial Knowledge
- Service Management
- Service Marketing
- Service Reception
- Warranty Management
Advanced
Essential
Management
Parts
Service - People
- HR Process
- People Planning
- Recruitment & Selection
- Creativity & Innovation
- Meeting Skills
- Presentation Skills
- Public Speaking
- Self Management
- Self Presentation & Personal Impact
- Stress Management
- Time Management
- Change Management
- Customer Care
- Improving Customer Satisfaction
- Leadership
- People Development
- People Management
- Performance Review
- Project Management
- Team Management
Planning
Individual
Management & Leadership - Finance
- Marketing
- Brand Management
- Business Plans
- Marketing Management
- Marketing Plans
- Marketing Research
- Strategic Marketing
- B2B (Business 2 Business)
- Competitor Analysis
- CRM
- Dealer Marketing
- Mystery Shopping
- Parts Marketing
- Parts Retailing & Merchandising
- Pricing
- Public Speaking
- Service Marketing
- Show Stand Skills
Management
Operational - Specialist Services
Sales
- Advance Selling Skills
- Negotiation Skills
- Persuasion Skills
- Prospecting
- Used Equipment Sales
- Demonstration Skills
- Essential Selling Skills
- Prospecting
- Sales Induction
- Selling Contracts
- Telephone Skills
- Time & Territory Management
- Managing In a Downturn
- Sales Management
Aftersales
People
Finance
Marketing
Specialist Services
Advanced
Essential
Management
Persuasion Skills
Talk to us to establish the right subject matter and delivery methods to meet your needs.
Specialist Services
© VFM Associates Ltd
Business & People Development
Address
5 Bramley’s Barn, The Menagerie
Skipwith Rd,York
YO19 6ET
Contact
+44 (0)1904 720236
enquiry@vfmassociates.com
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