- Sales & Aftersales
Sales
- Advance Selling Skills
- Negotiation Skills
- Persuasion Skills
- Prospecting
- Used Equipment Sales
- Demonstration Skills
- Essential Selling Skills
- Prospecting
- Sales Induction
- Selling Contracts
- Telephone Skills
- Time & Territory Management
- Managing In a Downturn
- Sales Management
Aftersales
- Growing Your Aftermarket
- Product Training
- Workshop Management
- Inventory Management
- Parts Commercial Knowledge
- Parts Management
- Parts Marketing
- Parts Retailing & Merchandising
- Parts Selling
- Selling Contracts
- Aftersales Management
- Customer Care
- Diagnostics
- Growth
- Service Commercial Knowledge
- Service Management
- Service Marketing
- Service Reception
- Warranty Management
Advanced
Essential
Management
Parts
Service - People
- HR Process
- People Planning
- Recruitment & Selection
- Creativity & Innovation
- Meeting Skills
- Presentation Skills
- Public Speaking
- Self Management
- Self Presentation & Personal Impact
- Stress Management
- Time Management
- Change Management
- Customer Care
- Improving Customer Satisfaction
- Leadership
- People Development
- People Management
- Performance Review
- Project Management
- Team Management
Planning
Individual
Management & Leadership - Finance
- Marketing
- Brand Management
- Business Plans
- Marketing Management
- Marketing Plans
- Marketing Research
- Strategic Marketing
- B2B (Business 2 Business)
- Competitor Analysis
- CRM
- Dealer Marketing
- Mystery Shopping
- Parts Marketing
- Parts Retailing & Merchandising
- Pricing
- Public Speaking
- Service Marketing
- Show Stand Skills
Management
Operational - Specialist Services
Sales
Aftersales
- Growing Your Aftermarket
- Product Training
- Workshop Management
- Inventory Management
- Parts Commercial Knowledge
- Parts Management
- Parts Marketing
- Parts Retailing & Merchandising
- Parts Selling
- Selling Contracts
- Aftersales Management
- Customer Care
- Diagnostics
- Growth
- Service Commercial Knowledge
- Service Management
- Service Marketing
- Service Reception
- Warranty Management
People
Finance
Marketing
Specialist Services
Aftersales
Parts
Service
Workshop Management
These are a series of courses that fulfil the needs of specific departmental managers in a unique and tailored manner. The concept is simple: instead of attending a standard management development programme the delegates go through a special programme focussing on their own departments.
Talk to us to establish the right subject matter and delivery methods to meet your needs.
Specialist Services
© VFM Associates Ltd
Business & People Development
Address
5 Bramley's Barn, The Menagerie
Skipwith Rd,York
YO19 6ET
Contact
+44 (0)1904 720236
enquiry@vfmassociates.com
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